CALIBRE TUNING PORTAL | Customer support
Find the right help for a file submission, job status, account access or credit and invoice question. Keep your job reference handy so the team can find the right request.
Get help submitting original ECU, TCU and DSG files, providing accurate vehicle information and preparing the details required for your professional tuning file request.
Support is available for customer credit balances, payment information, invoices and secure access to completed tuning files through your CALIBRE TUNING PORTAL account.
Customers can follow file progress, review job information and securely access completed files through the portal when processing is complete.
Get assistance with customer registration, login access, password support and other account-related questions for new and existing CALIBRE TUNING PORTAL customers.
Sign in and open the job card. The file reference, current status and support conversation stay alongside the original submission.
Check the original read and vehicle details before you submit. Our file preparation guide covers what to include.
Use the account access page to contact support from your registered email. Never send a password in an email.
Contact the CALIBRE team and include your account email, vehicle details and file reference where available, or log in to review your existing tuning requests.