Upload support
Help with original file upload, vehicle details, ECU/TCU information, build year selection and service selection.
Contact | Support
Get support
fast.
The portal is designed to make support clear: customer uploads, returned files, credits, invoices and unlocks are all managed in one place.
Credits & unlocks
Support for credit balances, payment checkout, returned-file unlocks, invoices and account access.
Returned files
Check status, view file details, receive SMS alerts and access completed modified files securely.
Account help
Password, login, registration and customer portal support for existing and new Calibre customers.
Vehicle data support
Help with vehicle lookup, Bosch ECU part-number searches, ECU type details and file request accuracy.
Secure file handling
Support is structured around protecting original files, returned files, customer details and portal access.
Clear support route
For faster help, include your file reference, registration, ECU or TCU type, service selected and account email.
Need help now?
Use the portal support route or contact the team and include your registration, ECU/TCU type, service request and file reference where possible.